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| Welcome to our new issue full of tips for your practice.
Our first issue received enormous response from dentists throughout the country. I’m glad you liked it.
As we enter the new millennium the future looks very bright for those who have the correct technology. Just as there is a standard method in dental care, there is a standard technology for the management of your practice.
We invite you to join us as thousands of other dentists have to forge their way into the 21st century.
You can call 800-933-7538 or click here to contact us. |
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CONTENTS
How to Increase Your Treatment Acceptance
Too Many Things on Your Plate?
Too Much Work and Too Little Money Got You Down?
Didn’t You Forget Someone Important?
All Work and No Fun Make for a Stressful Life
Avoid Lawyers and Lawsuits
Want a Good Inexpensive Computer?
Motivation - Staff and Doctor
How to Increase Your Treatment Acceptance
You’ll never believe this but one of the best ways to do it is to be quiet and listen. That’s right. Most clients talk too much and listen too little. They just do all the talking and never listen to the patient. Recommendation: Ask a question and then just be quiet and listen. It makes a huge difference for them.
The next time you examine a patient or do a consultation try this: Ask them why they came in. Ask them how bad the problem is and how often they experience it. Ask them what they hope to accomplish through your care, and so on. Listen. Don’t interrupt. Don’t get impatient. Don’t nod. Just listen. Your communication skills have to be really good before you can sell anything successfully - let alone a whole course of treatment that goes beyond just the immediate problem. Communication skills can be taught and practiced and so can one’s “selling” techniques. It’s really very easy and actually fun, when you know how. The important thing is that patients have healthy and aesthetic mouths.
If you do nothing else, just listen to the patient’s concerns and acknowledge them and then tell them you can help. You’ll accomplish much more this way than through long, complicated lectures with long, complicated technical terms which no one but another dentist understands. They only leave the patient confused and in a fog.
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